Papers with multi-domain task-oriented dialogues
Hello, It’s GPT-2 - How Can I Help You? Towards the Use of Pretrained Language Models for Task-Oriented Dialogue Systems (D19-56)
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| Challenge: | Statistical conversational systems are complex, timeintensive, expensive, and not easily transferable due to data scarcity. |
| Approach: | They propose a task-oriented dialogue model that operates on text input . they validate it on multi-domain task-orientated dialogues from a multi-word dataset . |
| Outcome: | The proposed model bypasses explicit policy and language generation modules on multi-domain task-oriented dialogues from the MultiWOZ dataset. |
UniConv: A Unified Conversational Neural Architecture for Multi-domain Task-oriented Dialogues (2020.emnlp-main)
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| Challenge: | Existing approaches to training dialogue agents separately are not optimized for multi-domain task-oriented dialogues. |
| Approach: | They propose a unified neural architecture for end-to-end conversational systems in multi-domain task-oriented dialogues that jointly trains a bi-level state tracker and a joint dialogue act and response generator. |
| Outcome: | The proposed system outperforms existing systems on the MultiWOZ2.1 benchmark in dialogue state tracking, context-to-text, and end-to end settings. |